AUDITION HUB PRIVACY POLICY

1. Information We Collect and How We Collect It

How and what we collect depends on how you use our Services—whether browsing, subscribing, or recording auditions.

1.1 Registration Information

To create an account, you must provide:

• Legal name
• Email address
• Mailing address or ZIP code
• Password and authentication credentials
• Billing information (processed via Stripe)
• Optional profile details such as headshot or avatar

1.2 Other Information You Provide

We may collect information when you:

• Upload scripts, audio or video files, or images;
• Update billing or contact information;
• Request technical support or customer service;
• Subscribe to emails or marketing updates;
• Participate in beta testing, feedback sessions, or surveys.

1.3 Device and Usage Information

We automatically collect:

• IP address and approximate geolocation;
• Device identifiers, browser type, and operating system;
• Pages visited, session duration, click activity, and error logs.

Tools used include Google Analytics, Sentry, and cookies or pixels.

1.4 Location Information

We infer location from your IP address to provide regional content and security validation. If you access the Services via a mobile browser, you can disable device-level location services to opt out.

1.5 Cookies and Similar Technologies

We use persistent and session cookies to:

• Authenticate users and keep sessions active;
• Personalize interface preferences;
• Measure traffic and performance; and
• Deliver advertising or retargeting messages (where enabled).

You may decline cookies in browser settings, but core features may not function properly.

1.6 Aggregate or De-Identified Data

We may aggregate or de-identify information for statistical and analytical purposes. Such data contains no personally identifiable information and is not subject to this Policy.

1.7 Surveys and Feedback

Audition Hub may periodically invite you to voluntarily complete surveys to help improve our features and user experience. Responses are analyzed in aggregate form.

1.8 Online Analytics

We use third-party analytics services (such as Google Analytics and Meta Pixel) to evaluate usage patterns. Data collected may include your IP address and activity on our site. To opt out of Google Analytics, install the Google Analytics Opt-out Browser Add-on.

1.9 Payment Data

All payments are processed through Stripe, which is PCI DSS compliant. Audition Hub does not store your full credit card number. Payment data is used solely to fulfill transactions.

2. Personal Information We Collect from Third Parties

We may receive limited information from:

• Stripe (payment confirmation details);
• Analytics providers (performance metrics); and
• Error-monitoring or hosting partners such as Fly.io or AWS.

Such information is combined with our records to maintain service quality and security.

3. How We Use the Information We Collect

We use your information to:

• Create and manage accounts and subscriptions;
• Process payments and prevent fraud;
• Store and serve your uploaded audio and video content;
• Provide technical support and service notifications;
• Send marketing or product updates (you may opt out any time);
• Analyze usage patterns to improve the Services;
• Comply with legal requirements and enforce our Terms of Service.

We do not sell your personal information to third parties.

4. How We Share and Disclose Information

We may share information:

• With service providers supporting hosting (Fly.io), file storage (AWS S3), billing (Stripe), analytics (Google, Meta), and security (Sentry);
• With legal or regulatory authorities when required by law;
• During a business transaction (e.g., merger or asset sale); and
• With your consent or at your direction.

All vendors are bound by contract to handle data only as necessary to perform services for Audition Hub.

5. California "Do Not Track" Disclosure

Audition Hub uses cookies and tracking pixels for analytics and security. We do not currently respond to Do Not Track browser signals. For information on DNT, visit www.allaboutdnt.org.

6. Access and Correction of Your Information

You may review and update your account information through your profile settings. To delete your account or personal data, email auditionhubllc@gmail.com. We will respond within 30 days. Deleting your account may limit future access to stored content.

7. How We Protect Information

Audition Hub follows industry standards to protect data:

• SSL/TLS encryption for data in transit;
• Encrypted storage on Fly.io and AWS S3;
• Access restricted to authorized personnel only; and
• Regular backups and security audits.

No system is 100% secure; you acknowledge that transmitting data over the Internet involves some risk.

8. Linked Sites and Third-Party Content

Our Services may link to external websites or embedded content not operated by Audition Hub. We are not responsible for their privacy practices, content, or security. Please review the policies of any third party before providing information.

9. Use of the Services Outside the United States

The Services are hosted in and governed by the laws of the United States. Users located outside the U.S. should not submit personal data. By using the Services, you consent to processing and storage in the United States.

10. Contact Us

Questions or concerns regarding this Privacy Policy may be sent to:

11. Your California Privacy Rights

Audition Hub does not disclose personal information to third parties for their direct marketing purposes. California residents may request confirmation of this practice once per year by emailing auditionhubllc@gmail.com.

12. No Third-Party Rights

This Privacy Policy does not create enforceable rights for any third party or require Audition Hub to take any actions beyond those specifically stated.

13. Changes to This Privacy Policy

Audition Hub may update this Privacy Policy from time to time to reflect changes in law, technology, or our practices. Revisions will be posted with a new "Last Updated" date. Your continued use after changes constitutes acceptance of the updated Policy.